I am not sure if you ever dealt with a body shop. But here are some tips for the inexperienced as well as the experienced.

            You should look if the body shop is clean and has a spray booth that contains fans to keep the place dust free.  The individual you are dealing with should be knowledgeable. To a certain extent, this is based on first impression. Also, look to see if the body hop services any high end cars or sports cars.

            If the body shop does not utilize the above, you may end up regretting going there.

            I run a body shop that is clean and mostly service high-end cars in the shop I get. Occasionally, I receive a jalopy (a noisy old car or a wreck of a car). But I always try to work with my customers. While there are two prices, retail and wholesale, I try to give my customers a wholesale price because it makes better business in the future. These wholesale prices save you money and time. In addition, I occasionally throw in a few extras, so the customer knows I appreciate the business. We have a storefront with model kits, key chains, and book apparels to let the customer know we are serious.